Campfire SMS
These SMS Terms of Service (“Terms”) govern your use of Campfire SMS’s SMS messaging program. Campfire SMS provides an SMS messaging service that lets users communicate with connected AI agents and lets those agents send user-authorized task updates, status messages, completion notices, requests for input, and conversational replies.
Campfire SMS Messaging Program
By separately opting in to Campfire SMS messaging, you consent to receive recurring automated text messages from Campfire SMS at the mobile number you provide or use to activate the program. Messages may include connected-agent status updates, task-completion notifications, requests for input, and replies to messages you send. Messages are operational and conversational; Campfire SMS does not use this program to send marketing or promotional messages.
Consent, frequency, and charges
SMS consent is separate from acceptance of these Terms, account creation, and any purchase. Message frequency varies with your use of Campfire SMS, activity from your connected agents, and the notification behavior you configure, and is limited by your plan and purchased message credits. Most users receive fewer than 100 messages per month. Message and data rates may apply according to your wireless plan. Consent is not a condition of purchase.
Message length and segmentation
Connected agents are instructed to keep updates concise. Campfire SMS currently accepts inbound instructions of up to one SMS segment and caps each agent-originated outbound message at three SMS segments. It may normalize or truncate longer agent output before submitting the outbound body to Twilio. Message encoding affects segment length; carriers may split and reassemble multipart messages, and message or data charges may apply to each segment. Inbound messages above Campfire SMS’s supported limit may be declined even though telecommunications providers have already processed them for delivery.
Opt-out and help
You may opt out at any time by replying STOP to a Campfire SMS message. After opting out, you will no longer receive Campfire SMS messages unless you subsequently opt in again. Other supported opt-out keywords include STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT.
For assistance, reply HELP or email support@campfiresms.com. If you change or deactivate your mobile number, please opt out before doing so.
Eligibility and acceptable use
You must be at least 13 years old and authorized to use the mobile number you enroll. You agree not to use the Service unlawfully, to harm others, to infringe rights, to distribute malicious content, or to interfere with the Service. If you are under the age of majority where you live, use it only with permission from a parent or legal guardian.
Delivery and critical uses
SMS delivery depends on your carrier, telecommunications providers, the Campfire SMS service, and your connected-agent environment. Delivery is not guaranteed. Wireless carriers are not liable for delayed or undelivered messages. Do not rely on Campfire SMS for emergency communications, safety-critical operations, or time-sensitive actions where delayed or failed delivery could cause harm. The Service may be changed, suspended, or discontinued and may not be available on every carrier or device.
Agent limitations
Your connected agent—not Campfire SMS’s phone number—reasons about and performs work in its environment. Agent output, status reports, and instructions can be inaccurate, incomplete, or inappropriate and should be independently checked. Campfire SMS is not a substitute for professional medical, legal, financial, mental-health, or other expert advice. Do not use Campfire SMS for emergencies. Call 911 or your local emergency service when immediate help is needed.
Privacy
Our Privacy Policy explains how we handle information. Mobile phone numbers, SMS opt-in data, and SMS consent are never sold, rented, or shared with third parties or affiliates, including for marketing or promotional purposes or as part of a sale or transfer of the Service. SMS is not end-to-end encrypted, and telecommunications providers necessarily process message content and related records to deliver messages.
Disclaimer and limitation of liability
The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, Campfire SMS will not be liable for indirect, incidental, special, consequential, or punitive damages, or for losses resulting from your reliance on agent output or SMS delivery. Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.
Changes
We may update these Terms. Updates will be posted here with a revised effective date. Your continued use after an update means you accept the revised Terms.
Contact
Questions may be sent to support@campfiresms.com.